Shipping Policy

Shipping

PremiumFirePits.com uses UPS Ground and FedEx Freight for most of the shipping within the United States. We�ve found that this carrier provides the best value and reliability for our customers. If you desire more rapid delivery, we can ship 2nd Day Air or Overnight to almost all destinations. There is an additional cost to ship overnight or 2nd Day Air and we would be happy to provide you with an estimate.

Shipments to Canada

We ask that you please call our customer service number regarding all orders being delivered to Canadian addresses. Since each order and shipping charge is different, we find it easier to talk on the phone to complete the order. The customer will be responsible for all duties and taxes upon delivery of the package.

Premium Fire Pits products are packaged to avoid shipping damages. If damage occurs Premium Fire Pits will assist you in filing a claim. Premium Fire Pits is not responsible for damages caused by the freight company. Please examine all shipments prior to signing for the product.